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AI tools for hardware stores and retail shops

Updated 2026-10-16. Pricing labels come from each tool’s own site on the date shown on its SIM page; plans change, so check before you buy. Baca dalam Bahasa Melayu

Hardware and retail shops juggle thousands of SKUs, trade customers who want proper invoices, and walk-ins who want quick answers. The biggest wins come from a solid POS and accounting setup. Then use AI for marketing and paperwork.

POS and stock

  • StoreHub Paid · Starter from USD39/mo; Advanced from USD79/mo; Pro from USD149/mo (free trial available) · 🇲🇾 Made in Malaysia
    POS and online ordering for retail and F&B, from Malaysia.
    POS for retail with sales records you can pull for month-end.
  • Qashier Paid · Essential RM5/day
    All-in-one POS terminal for retail and F&B.
    An all-in-one POS terminal for retail counters.
  • AutoCount Paid · 🇲🇾 Made in Malaysia
    Malaysian accounting & POS with e-invoice support.
    Accounting plus POS with e-invoice support, a common choice for shops with trade accounts.
  • EasyStore Paid · 🇲🇾 Made in Malaysia · BM ✓
    Malaysian e-commerce and POS platform.
    Sell online and in-store from one Malaysian platform.

Quotations and trade customers

  • SQL Account Freemium · 🇲🇾 Made in Malaysia
    Malaysian accounting software supporting MyInvois e-invoice.
    Quotations, invoices and MyInvois in local accounting software.
  • Zoho Books Free plan
    Online accounting with Malaysian e-invoicing support.
    Online invoicing with Malaysian e-invoicing support.
  • ChatGPT Freemium · Free plan; paid Go, Plus and Pro plans for individuals (price shown at checkout)
    General AI assistant for writing, analysis and Q&A.
    Turn a customer's messy WhatsApp list into a clean item list to quote from, and check quantities yourself.

Supplier bills, delivery and payments

  • Dext Paid
    Capture receipts and invoices with AI.
    Capture supplier invoices and delivery-order receipts.
  • Lalamove Paid · Pay per delivery; fare shown in the app before booking (by distance, vehicle and demand); extra stops from RM1 · BM ✓
    On-demand same-day delivery by bike, car and van.
    Same-day delivery by bike, car or van for bulky items.
  • EasyParcel Paid · Free sign-up; pay per shipment (prepaid credit) · 🇲🇾 Made in Malaysia
    Malaysian courier booking platform comparing many couriers.
    Book courier shipments for out-of-town customers.
  • CHIP Paid · FPX RM1.00 per B2C transaction; e-wallets 1.0% · 🇲🇾 Made in Malaysia
    Malaysian payment collection and payout platform.
    Collect payments from trade customers by FPX.

Promotions and WhatsApp catalogue

  • WhatsApp Business Free plan · Free app; some optional features are paid
    Official business app with catalogue and quick replies.
    Share a catalogue of fast-moving items and send restock alerts to regulars.
  • Canva Freemium · Free plan; Pro US$144/yr (RM250/yr on the Malaysian App Store) · BM ✓
    Design tool with Magic Studio AI features.
    Make shelf talkers, promo flyers and Facebook posts.
  • Photoroom Paid · BM ✓
    AI product photos for online sellers.
    Clean product photos for your catalogue and online listings.

MyInvois e-invoicing

Contractors and companies buying from you will often ask for a proper e-invoice with their TIN. Make sure your accounting or POS software can issue individual e-invoices for them. Walk-in sales can usually go into a monthly consolidated e-invoice. See our MyInvois guide for thresholds and dates.

Read our MyInvois guide (BM, with LHDN sources) → · MyInvois (HASiL)

Where to start

  1. List your trade customers who will need individual e-invoices.
  2. Choose one POS/accounting combination that your accountant supports.
  3. Photograph your top 50 items for a WhatsApp catalogue.

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