WhatsApp Business
Official business app with catalogue and quick replies.
Why: Catalogue, quick replies and away messages for customer WhatsApp.
Free app; some optional features are paid
Free plan
Clinics & healthcare practices
Admin only: appointments, reminders, staff rosters, payroll and accounts. Keep patient data out of public AI tools (PDPA).
9 AI tools picked from our directory for this type of business. Pricing and BM support come from each tool's own site on the date shown on its SIM page. Baca dalam Bahasa Melayu
Admin tools only. Nothing here is medical advice. You are responsible for protecting patient data under PDPA 2010 and following the rules that apply to your practice. Disclaimer ›
Recommended tools
Calendly
Online appointment scheduling.
Why: Let customers book a slot online without back-and-forth.
Free plan; Standard US$10/seat/mo
Freemium
Google Business Profile
Free Google Search and Maps listing with reviews and posts.
Why: Show up on Google Maps with hours, photos and reviews.
Free
Free plan
respond.io
Omnichannel customer messaging incl. WhatsApp, with AI agents. Founded in Malaysia.
Why: Shared WhatsApp inbox for front-desk staff.
Paid🇲🇾 Made in Malaysia
StaffAny
Staff scheduling, clock-in and timesheets for shift-based teams.
Why: Shift rosters for nurses and front desk.
Free for up to 25 staff (promo); paid add-ons in RM
Freemium
PayrollPanda
Malaysian payroll with EPF, SOCSO, EIS and PCB.
Why: Payroll with EPF, SOCSO, EIS and PCB done for you.
Free planBM ✓🇲🇾 Made in Malaysia
Bukku
Malaysian cloud accounting with LHDN MyInvois e-invoicing.
Why: Malaysian cloud accounting with MyInvois e-invoicing.
Launch Free Forever (RM0); Seed from RM35/mo; Elite from RM135/mo (+8% SST)
FreemiumBM ✓🇲🇾 Made in Malaysia
Google Workspace
Gmail, Docs, Meet and Drive for business, with Gemini AI.
Why: Business email, shared docs and calendars.
Business Starter US$7/user/mo; 14-day free trial
Paid
Canva
Design tool with Magic Studio AI features.
Why: Health-awareness posters and notices (no medical claims).
Free plan; Pro US$144/yr (RM250/yr on the Malaysian App Store)
Read the full guide: AI tools for clinic and healthcare admin ›
Other business types
Restaurants, cafés & food stalls Catering & event food Bakeries, cake & home bakers Grocery stores & minimarts Hardware & building supply stores Online sellers (Shopee, TikTok Shop, Lazada) Fashion boutiques & tudung brands Pharmacies Salons, barbers & beauty spas Tuition centres & classes Contractors & renovation Car workshops & auto services Property agents & real estate Homestays & guesthouses Travel & umrah agencies Logistics, delivery & runners Accounting firms & consultants Laundries & dry cleaners Gyms, fitness & sports studios Printing, signage & advertising shops
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